Terms & Conditions

Customer Care

At Snapsfind.com, we are committed to providing excellent customer service and ensuring a positive shopping experience for all our customers. This Customer Care Policy outlines how you can reach us for assistance and the standards you can expect from our support team.

1. Contacting Customer Care

We are here to help! You can reach our Customer Care team through the following channels:

Phone: +91 8147348979
Available Hours: [Insert Working Hours, e.g., 9:00 AM to 6:00 PM IST, Monday to Saturday]
Email: support@snapsfind.com
We aim to respond to all inquiries within 24-48 business hours.

2. Services We Provide

Our Customer Care team is available to assist you with:

Order Inquiries:
- Checking order status
- Modifying or canceling orders (if applicable)
Product Support:
- Providing detailed information about our products
- Addressing any issues with received items (e.g., damage, defects, or incorrect items)
Returns and Refunds:
- Guiding you through the return process
- Processing refund requests as per our Return Policy
Account Assistance:
- Help with account creation or login issues
- Updating your account details
General Feedback and Complaints:
- Receiving your feedback to improve our services
- Resolving any complaints in a fair and timely manner

3. Our Commitments

To ensure a seamless experience, we promise:

Timely Responses: We strive to respond to all inquiries as quickly as possible.
Professionalism: Our team is trained to handle all interactions with courtesy and respect.
Transparency: We provide clear and honest information about your inquiries or concerns.
Problem Resolution: We work diligently to resolve issues to your satisfaction.

4. Your Responsibilities

To help us serve you better, please:

Provide accurate information about your order or inquiry.
Contact us during our working hours for prompt assistance.
Be respectful in your communications with our team.

5. Escalation Process

If you feel your issue has not been resolved satisfactorily, you may request to escalate your concern. Our senior support staff will review your case and work with you towards a resolution.

6. Feedback and Suggestions

We value your feedback and suggestions. Please feel free to share your thoughts with us at support@snapsfind.com. Your input helps us improve and better serve you.

Thank you for choosing Snapsfind.com. We are dedicated to ensuring your satisfaction and look forward to assisting you!

Privacy & Safety

At Snapsfind.com ("we," "our," "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.snapsfind.com By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Shipping & Returns

Shipping Policy

At Snapsfind, we are committed to delivering your products as quickly and efficiently as possible. Please take a moment to review our shipping policy to understand our delivery timelines and processes.

Shipping Time

Processing Time: Orders are typically processed within 1-2 business days. Once processed, your order will be prepared for shipment.
Delivery Time: The estimated delivery time is 3-5 business days from the date of shipping, depending on your location and shipping method.
Delays: While we aim to meet the estimated delivery time, unforeseen circumstances such as carrier delays, holidays, or weather conditions may impact the timeline.

Shipping Rates

Shipping rates will be calculated at checkout based on your location and the selected shipping method.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Restrictions

We currently ship within [India]. If you are located outside this area, please contact our customer service team to inquire about shipping availability.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to our customer support team at [snapsfind@gmail.com] with your order number, and we will assist you in resolving the issue.

For any further questions or concerns regarding shipping, feel free to contact us snapsfind@gmail.com

Return & Exchange Policy

At Snapsfind, we strive to offer high-quality products and an excellent shopping experience. Please note that at this time, we do not accept returns or offer refunds for any purchases.

No Returns or Exchanges

All sales are final once the order has been placed.

Due to the nature of our products and to maintain the quality and integrity of our store, we are unable to offer any returns, exchanges, or refunds at this moment.

We thank you for your understanding and encourage you to review your order carefully before completing your purchase. Should you have any questions or concerns, please feel free to reach out to our customer support team at [snapsfind@gmail.com]

Terms & Conditions

Customer Care

1. Contacting Customer Care

We are here to help! You can reach our Customer Care team through the following channels:

Phone: +91 8147348979
Available Hours: [Insert Working Hours, e.g., 9:00 AM to 6:00 PM IST, Monday to Saturday]
Email: support@snapsfind.com
We aim to respond to all inquiries within 24-48 business hours.

2. Services We Provide

Our Customer Care team is available to assist you with:

Order Inquiries:
- Checking order status
- Modifying or canceling orders (if applicable)
Product Support:
- Providing detailed information about our products
- Addressing any issues with received items (e.g., damage, defects, or incorrect items)
Returns and Refunds:
- Guiding you through the return process
- Processing refund requests as per our Return Policy
Account Assistance:
- Help with account creation or login issues
- Updating your account details
General Feedback and Complaints:
- Receiving your feedback to improve our services
- Resolving any complaints in a fair and timely manner

3. Our Commitments

To ensure a seamless experience, we promise:

Timely Responses: We strive to respond to all inquiries as quickly as possible.
Professionalism: Our team is trained to handle all interactions with courtesy and respect.
Transparency: We provide clear and honest information about your inquiries or concerns.
Problem Resolution: We work diligently to resolve issues to your satisfaction.

4. Your Responsibilities

To help us serve you better, please:

Provide accurate information about your order or inquiry.
Contact us during our working hours for prompt assistance.
Be respectful in your communications with our team.

5. Escalation Process

If you feel your issue has not been resolved satisfactorily, you may request to escalate your concern. Our senior support staff will review your case and work with you towards a resolution.

6. Feedback and Suggestions

We value your feedback and suggestions. Please feel free to share your thoughts with us at support@snapsfind.com. Your input helps us improve and better serve you.

Thank you for choosing Snapsfind.com. We are dedicated to ensuring your satisfaction and look forward to assisting you!

Privacy & Safety

Refund Policy

At Snapsfind, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Eligibility for Refunds:

To request a refund, you must contact us within 3-5 days from the date you receive your order.

Items must be unused, in the same condition as received, and in their original packaging.

Proof of purchase (receipt or order confirmation) must be provided to initiate the refund process.

Non-Refundable Items:

Digital products or services.

Customized or personalized items.

Items marked as "final sale" or "non-returnable."

Refund Process:

Contact our support team by:

Phone: +91 8147348979

Email: snapsfind@gmail.com

Once your request is reviewed and approved, you will receive instructions on how to return the item (if applicable).

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

Refund Method: Refunds will be issued to the original payment method used during the purchase. If the original payment method is no longer valid, please notify our support team to arrange an alternative solution.

Shipping Costs:

Refunds do not include any shipping or handling charges unless the return is due to an error on our part (e.g., wrong or defective item).

Customers are responsible for return shipping costs unless otherwise stated.

We value your trust and will do our best to resolve any concerns promptly. If you have any questions regarding our refund policy, don’t hesitate to reach out!

adress karnataka Shimoga 577201

Payment Methods

- Credit / Debit Cards
UPI,

- Offline Payments

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